Sha-En takes a personal interest in meeting the needs of the audience – key personnel, staff and students – and takes the extra effort to customise the training/talk. She takes pride in her work and the level of commitment is admirable as she constantly checks in with the school staff developer to ensure that the training/workshop meets the objectives. Though she is an experienced trainer, she looks for feedback to improve her craft and we are touched by her passion and humility. We will be engaging her to speak with parents more regularly when our PSG is more established under the new Exco team. She-En is not just a trainer but a treasured partner of the school.